The Japan Post Has Started To Resume Acceptance Of Postal Packages To Several Western Countries.

  [JAPAN, KYOTO, September 18, 2022—] Thank you for your continued patronage and support to the activities of The Tea Crane. It is because of you, my loyal, faithful and supportive customers that, as a small business operating from within Japan, supplying some of the most authentic and unique Japanese teas to the world, we have been able to stay afloat during the most difficult past two years.

We have received the hopeful message that Japan Post is resuming acceptance of International Airmail and Small Postal Packages. This will allow us to offer lower cost shipping options again to our customers worldwide. Currently only several European countries have been added to the list of accepted destinations. Unfortunately Small Parcel Post to countries as France, Germany, the U.S. and Canada are still under restriction.

For information on current status of acceptance or temporary suspension of international mail from Japan for specific countries, please consult the list through the URL below on the website of Japan Post. Here you can check the status for each country individually and see which shipping options are available/suspended.

We have updated the shipping options offered through The Tea Crane. Please consult our Shipping Policy for more details on available services and fees. In case a shipping option is not available for your country, and the service provider has marked your country as available then don’t hesitate to reach out to us and we will work to update our shipping settings so that you can place your order and receive your shipment. Please understand that we are manually updating shipping settings based on the updates we get from the Japan Post. Mistakes or delays can happen as we manually input and change the details.

For the most recent updates on temporary suspension and resumption of international mail from Japan, please consult the website of the Japan post directly. News items can be received chronologically from the URL below:

Please note that “Loading mail items onto airplanes is expected to take considerable time due to the shortage of cargo space caused by the reduction of flights.” At the current we cannot guarantee delivery times of Airmail and e-Packet parcels. For reliability and swift delivery our preferred shipping service is still DHL. Please use DHL if your priority is to have security and guaranteed delivery for your parcel. We cannot be held responsible for loss, damage or delays of shipment for any services other than DHL.

For countries in the EU, please note that you may be requested to pay import taxes and VAT on the value of your delivery at the time of arrival of your parcel. Since The Tea Crane is not an EU registered entity, we do not charge VAT at the time of sale. Based on the regulations in your country, you may be required to pay VAT in accordance with the VAT rate in your country.

Where there was a VAT exemption threshold for parcels valued under EUR 22, this changed on July 1, 2021. “The VAT exemption for the importation of goods of a value not exceeding €22.00 was removed. As a result, all goods imported to the EU will be subject to VAT. If a business is not registered for the IOSS in the EU, VAT will be paid by the customer upon importing goods in the EU.”

To learn more about the new import tax regulations in the EU and the IOSS system, please consult the following article:

Tyas Sosen

About The Tea Crane

The Tea Crane offers an exclusive selection of top-grade naturally-grown, traditional Japanese teas by tea-master and organic tea sommelier Tyas Sōsen; first certified Belgian Japanese tea instructor and Tea-ceremony teacher in the Enshū school. The aim of The Tea Crane is to promote the taste of authentic Japanese tea. We do this by bringing the consumer and the tea farmer closer through openly sharing information about the manufacturer and the conditions in which the tea grew.

About Tyas Sōsen

Tea Master/Sommelier Tyas Sōsen relocated to Japan 14 years ago to study Japanese culture. His journey brought him to the Japanese tea ceremony and in logical succession guided him to discover the beauty of Japan’s intriguing tea culture. While Japanese green tea and matcha are becoming increasingly poplar in the West, very little information is available about the background of the product. Sōsen aims to fill this gap by sharing his knowledge and expertise with his customers.

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